Shipping Policy

Preparation normally takes 2–4 business days after payment confirmation and required verification. Busy periods may require up to 5 business days.

Business days exclude weekends and applicable public holidays. Preparation and carrier transit are separate stages.

Standard transit to supported U.S. addresses is estimated at 10–15 business days after dispatch.

Preparation time is additional. Estimates are not guaranteed dates; weather, holidays, customs, and carrier disruptions can affect delivery.

Checkout displays available services and shipping charges for the destination.

Review the address, selected service, and total before payment. A destination change may alter the available options.

Origin depends on product location, stock, and destination and may differ from our registered address.

Items may arrive in separate parcels. Use each parcel’s corresponding tracking reference when checking progress.

Available tracking information is emailed after dispatch.

Initial scans may take time. A newly created label does not necessarily mean carrier movement is already visible.

Request corrections promptly with the order number and full revised address. Preparation or fulfillment may prevent changes.

Customer-supplied address errors may result in reasonable reshipping costs. Check unit numbers and postal codes carefully.

P.O. box, APO/FPO, and U.S. territory availability depends on the product and shipping service.

Check current checkout options. Availability for one item does not establish availability for every product.

Temporary tracking gaps can occur. Contact us about prolonged gaps or significant delays.

Include the order, tracking reference, and last visible event to support investigation.

Report parcels that appear lost in transit. Confirmed loss receives an appropriate remedy after review, such as reshipment, replacement, or refund.

Keep carrier messages and provide them with your inquiry.

Check nearby delivery areas, mailbox, household members, reception, neighbors, and the carrier where appropriate.

Delivered status does not prevent review. Contact us if the parcel remains missing and explain what you have checked.

Send your order number, description, and product, package, and label images. Confirmed store errors are corrected without additional error-related costs.

Available international shipping options appear at checkout.

Recipient duties, taxes, or brokerage charges may apply unless checkout states they are included. Review destination requirements before ordering.