qovzurel™ · Personal Information

Privacy Policy

Information handling when you browse qovzurel.com, purchase pet supplies, or communicate with customer care.

Last updated: October 13, 2026

SECTION 01

Data Categories

We may process contact, address, account, order, support, device, and payment-related information.

An order may include selected products, options, quantities, and transaction status. Support inquiries may contain photographs or details you choose to supply.

SECTION 02

Collection Channels

Sources include your submissions, website technologies, and providers involved in transactions.

Some information is supplied through checkout or customer care. Other collection depends on enabled features during your visit.

SECTION 03

Processing Purposes

Information may support fulfillment, customer assistance, security, store improvement, permitted marketing, and necessary records.

An address supports delivery, while an order reference helps identify an inquiry about fit, returns, or a particular pet product.

SECTION 04

Cookies and Tracking

Enabled technologies may support functionality, preferences, analytics, and advertising.

Browser settings and available store privacy controls may provide choices. Restricting necessary cookies can affect cart or checkout operation.

SECTION 05

Recipients

Relevant data may reach commerce, payment, delivery, support, technology, and enabled marketing providers, or authorities where required.

Different providers need information appropriate to their role. Delivery and payment services perform different tasks.

SECTION 06

Advertising Choices

Enabled advertising disclosures may constitute sale, sharing, or targeted advertising under applicable requirements.

Eligible users may exercise available opt-outs through privacy controls or by contacting us. Choices depend on location and enabled services.

SECTION 07

Shopify Services

Shopify provides commerce infrastructure and may process information for checkout and other functionality.

Consult Shopify’s current privacy information concerning its separate practices and available choices.

SECTION 08

Retention Periods

Retention reflects operational needs and applicable requirements.

Order records, accounting records, support inquiries, and unresolved disputes can involve different retention periods.

SECTION 09

Available Rights

Applicable rights may include access, correction, deletion, portability, consent withdrawal, opt-out, and appeal.

Exceptions and verification requirements may apply. Identify the information or choice your request concerns.

SECTION 10

Making a Request

Email service@qovzurel.com with the subject “Privacy Request.”

Provide enough detail to identify the interaction. Identity or agent-authority verification may be required. Do not send banking passwords or complete card details.

SECTION 11

Email Preferences

Promotional emails provide an unsubscribe option.

Necessary order, delivery, refund, security, and support messages may continue. Unsubscribing from promotions does not cancel a purchase.

SECTION 12

Safeguards

Reasonable safeguards support information protection, but absolute online security cannot be guaranteed.

Protect credentials and contact us about unexpected orders or suspected unauthorized account activity.

SECTION 13

Children

Our store is intended for general consumer shopping. Contact us about suspected improper collection of children’s data.

Describe the interaction without supplying unnecessary sensitive information.

SECTION 14

Cross-Border Processing

International processing may occur, subject to required safeguards.

The operator is based in China, while customers and providers may be elsewhere. A transaction can involve more than one jurisdiction.

SECTION 15

External Services

Independent services have their own privacy practices.

Review their notices before submitting information. Available choices can differ from those of this store.

SECTION 16

Policy Revisions

Updates appear here, with additional notice for material changes where required.

Check the revision date and contact us about questions involving a particular interaction.

Need help with your information?

Use the subject “Privacy Request” when contacting us.

Submit a Privacy Request

Privacy Contact · qovzurel™

Business Information

Brand Nameqovzurel™

Legal Company NameNingbo Rongshi Technology Co., Ltd.

Legal RepresentativeShan Yuyao

Websiteqovzurel.com

Registered AddressRoom 202-12, 2nd Floor, Innovation Center, Fenghua Economic Development Zone, No. 88 Huiming Road, Jiangkou Subdistrict, Fenghua District, Ningbo, Zhejiang, China

Customer Support Emailservice@qovzurel.com

Customer Support Phone+86 0574-83869518

Customer Service HoursMonday–Sunday, 10:00–22:00
China Standard Time (UTC+8)